Effective Date: 2026
Welcome to Pet Me Up. These Shop Terms establish the rules and guidelines for purchasing products from Pet Me Up and using our online shop. By placing an order or using our website, you agree to these terms.
Eligibility to Purchase
Customers must provide accurate and complete information when placing an order. Customers under the age of 18 should make purchases with the involvement and permission of a parent or legal guardian. Pet Me Up currently sells and ships products within the United States.
Orders and Right to Refuse Service
Pet Me Up reserves the right to refuse, limit, or cancel any order at our discretion, including orders involving suspected fraud, inaccurate information, pricing errors, product availability issues, or unusual purchasing activity. If an order is canceled after payment has been received, the customer will receive a refund for the canceled portion of the order.
Pricing and Product Information
Pet Me Up makes every effort to ensure that product descriptions, photographs, prices, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct errors, update product information, or change prices and product availability at any time without prior notice. Price changes will not affect orders that have already been confirmed and paid for.
Intellectual Property
All Pet Me Up logos, trademarks, product names, photographs, designs, graphics, written content, and other materials are the property of Pet Me Up or are used with permission. These materials may not be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.
Limitation of Liability
To the extent permitted by applicable law, Pet Me Up is not responsible for indirect, incidental, or consequential losses resulting from the use of our website, delays in delivery, or circumstances beyond our reasonable control. Nothing in these Shop Terms limits rights or protections that cannot legally be excluded.
Disputes
Pet Me Up encourages customers to contact us first to resolve any concerns or disputes. If a dispute cannot be resolved informally, it will be handled according to the applicable laws of the state in which Pet Me Up is legally established, unless otherwise required by law.
Events Beyond Our Control
Pet Me Up is not responsible for delays or failures caused by circumstances beyond our reasonable control, including severe weather, natural disasters, shipping carrier disruptions, government actions, power outages, supply shortages, or other unforeseen events.
Wholesale Orders
Wholesale customers may be subject to separate pricing, minimum order quantities, payment requirements, shipping arrangements, and other terms. Wholesale terms will be provided to approved wholesale customers before an order is placed. Pet Me Up reserves the right to approve or decline wholesale accounts at its discretion.
Changes to Shop Terms
Pet Me Up may update these Shop Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the shop after changes are posted indicates acceptance of the updated terms.
Contact Us
If you have questions about these Shop Terms, please contact Pet Me Up through the contact information provided on our website.