At Pet Me Up, we are committed to providing our customers with a simple and reliable shipping experience. Orders are processed and shipped within 2–5 business days after payment is received. Delivery times may vary depending on the customer’s location and the shipping method selected at checkout.
Customers will receive tracking information once their order has shipped. Pet Me Up is not responsible for delays caused by shipping carriers, weather, holidays, or other circumstances beyond our control.
Please ensure that your shipping address is accurate and complete when placing your order. Pet Me Up is not responsible for packages delivered to an incorrect address provided by the customer.
If your package arrives damaged or does not arrive within the expected delivery timeframe, please contact Pet Me Up so we can assist you in resolving the issue.